How to setup my home camera?

WKhan04 report abuse

I have bought the Yi Home Camera from Xiaomi. But I have some trouble with the setup. My installed mobile application cannot see the camera. What can be a reason?


Ondrje4 report abuse

I know that Yi Home cameras are sensitive to the geolocation which you have chosen when registering your account in the mobile app. Ensure that the country which you have specified at the registration step was the same as the country denoted on the device. Tell whether this helped.

WKhan04 report abuse

Really, this was the issue! My camera was produced for Iran, but at the registration step, I specified the country of my residence (other than Iran). When I went back and change the country to Iran in the mobile application, then everything starts to work as expected. Thanks a lot!

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